COMPANY WAS SUPPOSE TO NOTIFY ME WHEN RENEW WAS DUE, DID NOT, AND SHUT PHONE OF WITH MY WIFE IN THE HOSPITAL. LOST ALL MY MINS, AND THEY DID NOT CARE. THEY KEPT TELLING ME THEY WILL HAVE AUTO BILLING FOR A YEAR, WHICH THEY DID HAVE A YEAR AGO, BUT IT NEVER HAPPENED AND...Read more
Chittenango, New York
Purchased a SIM card and Pre-paid plan from Spot Mobile. After checking to see if my phone number would "port" to the new SIM card (which their online verification said it would), after activating my SIM and incorrectly getting issued a new phone number instead, which...Read more
Problem Fixing Review
Using the phone to call and talk to my husband everyday and suddenly my phone line closes. Which I hate making a call to spot mobile every time to fix this matter. Its very annoying. Please fix.
Service Plan Review
I tried renewing my 24.99 plan with debit card kept getting denied. Turns out they keep 1 dollar more then they release it after a few weeks. Called customer service asked for fraud department to clear things up they said there was no fraud department I had to wait 72 hours to recieve 4 dollars they charged me each time I tried to renew. My phone was off so I asked where a walk in location was they sent me to 3 apartments in long beach not...
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